Technology

Emotion A.I., affective computing, and artificial emotional intelligence are all fields creating technology to understand, respond to, measure, and simulate human emotions. Hope runs so high for these endeavors that the projected market value for emotional A.I. is $91.67 billion by 2024. A few examples are revealing: The automotive industry sees value in algorithms determining when drivers are distracted and drowsy. Companies see value in algorithms analyzing how customer support agents talk and...